Homeswest Complaints

Question On Notice No. 3021 asked in the Legislative Council on 9 November 2010 by Hon Lynn Maclaren

Question Directed to the:
Leader of the House representing the Minister for Housing
Minister responding:
Hon W.R. Marmion
Parliament:
38 Session: 1



Question


(1) By regional Homeswest area, how many complaints regarding anti-social, disruptive behaviour were received by month for the last 12 months?

(2) What dollar value per regional area is spent on investigating, following-up and taking action on anti-social and disruptive behaviours?

(3) By regional Homeswest area, what percentage of Homeswest properties are the subject of these complaints?

(4) What percentage of complaints are substantiated?

(5) What evidence is required for Homeswest to substantiate a complaint?

(6) What percentage of these complaints are resolved by Homeswest to the satisfaction of local communities and other tenants?

(7) Which Homeswest policy delineates duty of care for children, families, and individuals living on these estates?

(8) Where children are involved in drug violence and/or anti-social behaviour issues, what policy standards ensure child rotection?






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